Shipping Policy

At Gangotri Ice Cubes, we take utmost care to ensure that all our frozen products reach you in perfect condition and within the committed time. Our shipping process is designed to maintain product quality, temperature, and hygiene throughout delivery.

1. Delivery Areas

We currently deliver our products within select regions and cities where proper cold chain delivery systems are available. Please check service availability for your location before placing an order.

2. Delivery Timelines

Orders are usually processed and delivered within 24 to 48 hours, depending on your location and product availability.

3. Cold Chain Handling

All our frozen and chilled products are shipped using temperature-controlled vehicles to ensure they remain fresh and safe. We maintain strict hygiene and packaging standards during storage, transit, and delivery.

4. Shipping Charges

Shipping charges (if applicable) are calculated based on your location and order size. Any such charges will be clearly displayed before checkout.

5. Order Tracking

Once your order is confirmed, our team will share delivery updates via SMS, WhatsApp, or email, including dispatch and delivery details.

6. Delivery Attempts

Our delivery team will attempt to deliver the order at the provided address once. If the delivery is unsuccessful due to customer unavailability, rescheduling may incur additional charges.

7. Product Condition Upon Delivery

As our items are perishable, please check your order at the time of delivery. In case of any issue with product quality or temperature, contact our support team immediately for assistance.

8. Contact Us

For any queries regarding shipping or delivery, reach out to us:
📧 Email: arc.enterprises182@gmail.com
📞 Phone: 9855211888, 9855331888